Privacy Policy

1. Introduction

PublishBrain ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using the Service, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, profile picture (from OAuth provider)
• Game Data: Game titles, descriptions, Steam URLs, marketing materials you upload
• Payment Information: Processed securely by our payment provider (LemonSqueezy); we do not store full payment card details
• Communications: Messages you send us, support requests, feedback

2.2 Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication, preference cookies

2.3 Third-Party Sources

• OAuth Providers: Google and Discord provide basic profile information
• Steam: Publicly available game information from Steam store pages

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Generate AI-powered marketing strategies and recommendations
• Process payments and manage subscriptions
• Send service-related communications
• Respond to support requests and inquiries
• Analyze usage patterns to improve user experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations
• Train and improve our AI models using aggregated, anonymized data

4. How We Share Your Information

We may share your information with:

• Service Providers: Cloud hosting (infrastructure), payment processors, analytics providers
• AI Providers: Third-party AI services to generate strategies (data is processed per their privacy policies)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with merger, acquisition, or sale of assets
• With Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain certain data for up to 90 days for backup purposes and as required by law. Anonymized, aggregated data may be retained indefinitely for analytics and AI improvement purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure OAuth-based authentication (no password storage)

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request limited processing of your data
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@publishbrain.com. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings. Disabling cookies may affect Service functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

10. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it promptly. Parents may contact us to request deletion of their child's data.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on the Service or by email. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights, contact our Privacy Team:

• Email: privacy@publishbrain.com

14. GDPR Notice (EEA Users)

If you are in the European Economic Area, we process your data under the following legal bases: contract performance (providing the Service), legitimate interests (improving the Service, security), consent (where explicitly provided), and legal obligation. You have additional rights under GDPR including the right to lodge a complaint with your local supervisory authority.

15. CCPA Notice (California Residents)

California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at privacy@publishbrain.com.